Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

Currently all our Shipping methods are Standard Shipping. All the orders are delivered by our delivery staff.

What are your Delivery fees

Our fees are tiered based on your needs and are free on any order of $99 and above. The Delivery Fee breakdown is listed below and is applicable on all deliveries between Monday to Saturday. - Orders from $50 - $98 will be charged at $10 flat shipping. - Orders above $99 is FREE Shipping. The Delivery Fee will be automatically added to you order at checkout

Where does Mr.Waterman’s Marketing Inc deliver?

We deliver across Vancouver, Richmond, Burnaby, Surrey, Delta, New Westminster and North Vancouver.

Do I Need A Account To Place Order?

You can place the order on our website using a guest account or you create one account for you. We suggest creating an account helps in receiving promotional updates and offers.
• Does your buzzer go to a cell phone? If so, when the driver arrives, you can buzz the driver in and arrive at your unit to deliver at your front door. • You can inform our drivers to leave the package at secure Location in your building. • You can collect the package in person when our Driver arrive at your location.
All our orders are shipped within 24-48 hours from the time of receiving the order.
Sure! You can pick up my order from Waterman’s Marketing Inc located in “2629 Kaslo Strret Vancouver, BC. You can call our support team at 604-727-1221 when you arrive.
a) Ordering an item: browse through our online aisles using the tabs at the top of the page or use the search feature to find specific brands and items. Begin building your beverages cart using the +/- buttons. You can see the items you’ve added to your cart in the sidebar or by clicking on the cart icon at the top right of the page. b) Finding information about a product: click on a product description or picture to see the detailed description of the product, the ingredients, and the supplier of the product (including the distance each product has traveled to our warehouse). c) Finalizing your order: when you have added all the items to your shopping cart, proceed to the checkout to review the items in your cart, and complete your order. You will receive a confirmation email with your order details and delivery day. If you signed up using the Quick Sign up, you’ll be asked to enter your account details and payment info to complete your sign up. Each time you adjust and submit your order changes, an email will be sent to you confirming your most recent order.
You can reach our support team via Email or Phone. Email us at support@mrwaterman.ca or You can Call us at 604-727-1221