Privacy Policy

This Privacy policy is drafted and it is effective from June 2021.

 

Waterman’s Marketing Inc respect your privacy. While the nature of our business requires us to obtain personal information from you like your Name, contact details and Address, we will never knowingly sell or distribute the information to any third party (except the financial institution that processes your payment) without your consent.

Waterman’s Marketing Inc is dedicated to protecting your information and fully complying with the requirements of the law.

Payment Policy:

We accept the following methods of payment through our secured web site:

Credit Card (Visa, MasterCard, Discover, Diners Club or American Express) along with Apply Pay, Interac and E-Transfers are accepted.

Please note:

  1. We do not accept Cheque payments on our website.

Payment Terms:

All payments are to be made at the time of placing an order directly on our website.  If payment has not been received at the time of ordering, our system doesn’t confirm your order.

  1. Automatically process your payment using the payment information you provided on website.
  2. In case if you place order using E-transfer, kindly complete the transfer immediately and email us to keep the order safe for delivery.

Payment Policy:

Waterman’s Marketing Inc will collect data such as: name, address, phone number, credit card or bank account information for the purpose of processing direct payments for customers who sign up for delivery service with us.

Cookies:

When you visit our website, cookies are used to track the items added to your order as you move through our website. To shop online with Waterman’s Marketing Inc, you must have your cookies turned on.

Google Analytics:

Waterman’s Marketing Inc uses Google Analytics for our Marketing purpose. Third-party vendors, including Google, may show Waterman’s Marketing Inc ads on sites across the Internet. Waterman’s Marketing Inc and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on someone's past visits to your website. Waterman’s Marketing Inc and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to your site.

Third Parties:

At Waterman’s Marketing Inc we respect your privacy. We may share personal information with our service providers (e.g., website hosting providers, payment processors, email service providers, freight carriers, third party marketing platforms, advertising networks, and IT providers) as reasonably needed for them to provide the relevant services to us. Our servers and service providers may be in Canada and outside of Canada and accordingly your personal information may be available to government or other agencies pursuant to the laws of the relevant jurisdictions.

Intended Purpose, Consent & Use of information:

Waterman’s Marketing Inc will only collect information from customers through lawful and consented sources. The company will not hold or collect any information that originates from an unconsented source. If a customer does not consent to providing Waterman’s Marketing Inc with the requested information necessary to do business, Waterman’s Marketing Inc staff will provide the reasons to the customer and advise them of the pending consequences if the information is not supplied. In some cases, this may result in the company pausing delivery service to the customer.

Accuracy:

Waterman’s Marketing Inc expects customers to provide accurate information and notify the company of any changes to continue with effective administration or service. Such things as (but not limited to) phone numbers, addresses or payment methods must be kept up to date by the customer. This helps our delivery staff to complete the delivery on timely basis.

Safeguard & Security:

All information collected from customers is safeguarded through various means such as (but not limited to): restricted access to databases and servers, cyphering, passwords, encryption, as well as locked filing cabinets for information collected in paper form. All staff are trained in proper safeguarding of information with periodic audits conducted. If paper documents containing personal customer information are no longer required, they are shredded at our offices.

Complaints & Inquiries:

Any concerns, complaints or inquiries about the handling of personal information or surrounding the policy must be made in writing and include specific concerns. You can always reach our customer service to report any complaints at support@mrwaterman.ca  All complaints will be investigated and responded to within 30 days from receiving complaint and steps taken by the Company to resolve the situation.