Terms & Conditions

You acknowledge and agree to:

  • Ensure that your information and order are correct. Please review the order confirmation email sent after placing the order. Waterman retains the right to add appropriate deposits to maintain product quality. Waterman strives to ensure that your confirmation email is accurate, please continue to check our emails in all Mailbox folders. You can access the Invoice on your account on our website.
  • Report any spoiled or missing items as soon as possible. Our team will try to provide best resolution about the issues being reported.
  • Cancel orders not later than 5 hours from the order placing time. We may not be able to cancel order post 5 hours notice.
  • Shipping fees is calculated by the system when you enter your shipping address, all our system calculations are final.
  • Waterman’s Marketing Inc reserves the right to obtain credit card authorizations. All authorizations are taken place when submitting the order. For more information or concerns regarding this policy, please contact Customer Service. We accept payment by Credit Card (Visa, MasterCard, Discover, Diners Club and American Express along with Apple Pay and Interac.
  • All the payments are captured at the time of placing an order.
  • Keep your payment info up to date to ensure prompt payment and you can change or manage your details in Your Account.
  • We reserve the right to cancel the order if the payment is failed for some reasons, all the orders are fulfilled only after successful payments.
  • Disclaimer: Information on products may not be 100% as it appears on the website and that you should check the packages before consuming if you have allergies or similar. If you are looking for specific information, we suggest contacting or check manufacturer’s website directly.


Electronic Communication:

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.

 

You can always contact our support team at support@mrwaterman.ca